Contact Us
Customer service
Prepared by: the Traveler.sa team
Traveler Care Center
Our team is ready to help you choose the right service, answer your questions and follow your order until it is complete.
Contact channels
- WhatsApp (fastest): Start a chat
- Calling from inside Saudi Arabia: 920033359
- Calling from outside Saudi Arabia: 00966569191319
- Email: [email protected]
Working hours
24 hours a day 7 days a week
You can send your order or inquiry at any time, and we will reply as soon as possible within working hours.
Head office
Jeddah: Al Rawdah District, Sulaiman bin Bashar Street, Masharef Complex, Building 6721, Additional No. 2408, Postal Code 23838
To serve you faster
- Have an existing order? Mention your order number in your first message.
- Visa inquiry? Mention your nationality, the country you want to travel to and your expected travel date.
- Documents: send them only through the order link in the store, our unified number on WhatsApp, or our official email. Do not send them to any other number or account claiming to represent us.
Warning: we will never ask you for a verification code (OTP), password or bank card details over WhatsApp or by phone. All payments are made only through the store's checkout page.
Complaints and feedback
We want to hear from you. Send your complaint or feedback by email or WhatsApp with your order number, and a dedicated team will follow it up until it is resolved.
To read our terms, see:
Follow us
Instagram · TikTok · X · Snapchat: @TravelerChoices
YouTube: @TravelerChoicesSA
Traveler's Choices for Travel & Tourism Company | Commercial Registration: 4030534489
We are here for you 24 hours a day, 7 days a week
The fastest way: message us on WhatsApp or call our unified number.